Refund, Returns and Shipping Policy

Non-returnable

This item is non-returnable due to consumable/hygiene/wellness nature of the product. However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.

Exceptions

We take great care in packaging our products but if the item arrives damaged, defective or different item delivered to you we will either replace it or refund it as long as you let us know within 24 hours of receiving your package (as determined by tracking). If you feel that your packaging is damaged leave us a message at 9008038818 or mail us at support@jasminepickles.in.  We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We will also request a photo of the damaged item as well.

Shipping policy

  • We ship via “Shiprocket”.
  • The shipping cost would vary as per your location and weight of the item purchased.
  • The estimated time of delivery would vary from 3-7 working days.
  • You will receive an email confirmation on successful placement of the order including order details.
  • You will also receive a tracking number once your order is shipped which can be used to check the status.

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